Shipping Policy

Welcome to Doccino! We are delighted to offer you a seamless shopping experience for our high-quality cosmetic products. This Shipping Policy outlines the details of our shipping and delivery process. Please read this policy carefully to understand how we handle shipping and related matters.

Shipping Locations

We currently offer shipping within India only. We are unable to process orders for international delivery at this time.

Processing Time

Orders are typically processed within 5-7 business days after your order is placed and payment is confirmed. During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Methods and Delivery

We offer the following shipping methods for your convenience:

  1. Standard Shipping: Our standard shipping option delivers your order within 7 business days after processing. Please note that delivery times may vary depending on your location and any unforeseen delays with our shipping partners.

Shipping Charges

Shipping charges are calculated based on the total order value, shipping method, and destination. The shipping cost will be displayed at checkout before you complete your order.

Order Tracking

Once your order is shipped, we will provide you with a tracking number and a link to track your package’s progress. You can track your order in real-time to know its estimated delivery date.

Delivery Address

Please ensure that the delivery address you provide during checkout is accurate and complete. We are not responsible for any delays or delivery issues arising from incorrect or incomplete addresses.

Delivery Attempts and Re-Delivery

Our shipping partners will attempt a delivery to the provided address. If the delivery is unsuccessful, they may attempt redelivery or leave a notification for you to arrange pickup from a designated location. It is your responsibility to contact the courier service to make necessary arrangements if needed.

Delayed or Lost Shipments

While we make every effort to ensure timely and accurate delivery, unforeseen circumstances such as weather, customs clearance, and logistical challenges may cause delays. If you believe your shipment is significantly delayed or lost, please contact our customer service team for assistance.

Change of Shipping Address

If you need to change your shipping address after placing an order, please contact us as soon as possible. We will make every effort to accommodate your request, but changes may not be possible if the order has already been processed for shipping.

Contact Us

If you have any questions about our Shipping Policy or require assistance with your order, please contact us at Our customer service team will be happy to help.

By making a purchase with Doccino, you acknowledge that you have read and understood our Shipping Policy and agree to its terms.

Note: This shipping policy template is provided for informational purposes and may need to be customized based on the specific practices and requirements of your cosmetic company and applicable laws.